Shipped goods account and changes in sales process journal entry delivery remains open

[Jos_Dielemans]

We are using the shipped goods account for our customers. We encounter problems when we alter the prices in the sales A/R invoice document. When prices are changed the Shipped Goods Account is no loner used in the GL-journal at the sales A/R Invoice. Then in the journal entry of the delivery on the Shipped Goods Account remains open. In this case the costprize of the delivered goods remain the same. So the shipped goods account could have been booked at the A/R Invoice journal entry Can we solve this issue or has anyone an explanation for this behavior.

[Jos_Dielemans]

Hello Mr Magnusson,

It is SAP Business One version 9.3 PL 10.

The valuation Method is FIFO

The Advanced GL Account determination is NOT activated

Thanks for your help.

[JesperB1]

Hello Mr. Dielemans,

Some questions:

- What version and patch of SAP Business One is being used?

- What valuation method is being used?

- Are you using Advanced G/L Account Determination?

Thanks,

Jesper