Error Activating Suspended Instance - S/4HANA 2021 FPS01, Fully-Activated appliance

[ramki_maley]

Hi,

I successfully created the S/4HANA 2021 FPS01, Fully-Activated appliance instance and then suspended it. Now I am getting the below error when I click on the Activate button against the suspended instance. When I select the Reboot option the instance status changes to 'Undefined'.

Failed Operation Resume

On Step Resume virtual machine Cloud ProviderAmazon Web ServicesMessage

You have requested more vCPU capacity than your current vCPU limit of 44 allows for the instance bucket that the specified instance type belongs to. Please visit http://aws.amazon.com/contact-us/ec2-request to request an adjustment to this limit. (Service: AmazonEC2; Status Code: 400; Error Code: VcpuLimitExceeded; Request ID: 16ef9d6a-7141-4c31-a6bd-68aa6ec07bd8).

What is the recommended method for stopping and restarting the instance to keep my costs low?

RM Edit 05/06/2022 @ 12:03PM

Looks like Reboot did work. I can now see the Connect button for the instance. Is Suspend and Reboot the correct way to stopping and restarting the instance?

TIA.

Ramki Maley.

[tsvetinka_gaydazhieva]

Dear Customer,

Please follow the error message instructions and visit http://aws.amazon.com/contact-us/ec2-request in order to request an adjustment to your vCPUS limit.

Our FQA - „How to increase your AWS Service quotas?“ might be also helpful.

Please note that the number of used by you vCPUs has been calculated as an sum off all vCPUs of your SAP Cloud Appliance Library Instances and also of these, started directly via the Cloud provider Console.

Best regards,

Tsvetinka