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SAP C4C Visit Survey Reporting - How to send survey answers to SAP BW ?

Hello forum,

Can anyone please suggest any pointers towards solving following requirement ? -

I need to send to BW system the Visit Survey Answers for reporting in BW.

As per SAP C4C & BW integration goes, the C4C data source 'Visit Survey Answers' is a joined data source and hence can not be exposed for using in BW. The individual data source responsible for survey answers is inside this joined data source but is unknown and not available to public.

Does this mean I can not send the visit survey answers outside C4C system ?

I am aware that another way to get C4C report data in SAP BW and ie via OData services however I am not clear as how can I expose the report data using OData and how BW would consume it ?

Can anyone please provide any pointers ? Your help is greatly appreciated.

Thanks & Regards

Suchita

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1 Answer

  • Best Answer
    Feb 19, 2017 at 09:46 PM

    I have found how OData can be used in Analytics. The following blog gives me enough pointers to work out a solution.

    https://blogs.sap.com/2015/03/10/odata-for-sap-business-bydesign-analytics/

    Closing the questions.

    Thanks,

    Suchita

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