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Discount Sync seems not to work correctly

Hello

Since PL06 or B1if 4.0.16 the complete Discount Sync with Business One seems not to work anymore. The sync job starts but never ends.

A regular differential sync seems still working, but since PL07 many warning messages are shown in the log.

Can anybody confirm this issue?

Best Regards

Klaus

Used Versions: FP09 PL06/PL07, B1if 4.0.16, SBO 9.3

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4 Answers

  • Posted on Jul 27, 2020 at 10:52 PM

    Hello Klaus Frick, Arne Timmermann, Gunther Sandtner, Anderson Schmitt

    Manufacturer discount was supported in SAP Customer Checkout as expected. The changes we(I) did in 4.0.16 broke that. Now we fixed it in 4.0.17. The services are already available in the SAP Note.

    Also we updated this blog and SAP Note 2593967, so that now all of them speak consistently that manufacturer discount is supported.

    Thank You for pointing this out. Apologies for any inconvenience caused.

    Incase of any other open question related to this topic, feel free to get in touch with us.

    Best Regards,
    Bikash Bansal
    Product Owner - SAP Customer Checkout

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  • Posted on Jul 01, 2020 at 09:18 AM

    Hello Klaus,

    I would suggest to open an official Support Incident to get this fixed asap.

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  • Posted on Jul 03, 2020 at 03:01 PM

    Hi Klaus,

    We will analyze the incident.

    Regarding the sync of manufactures, it is not supported by the CCO, refer to the SAP Note #2593967.

    Thank you.
    Regards,
    Anderson

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  • Posted on Jul 03, 2020 at 03:17 PM

    Hi Anderson Schmitt

    Thanks for feedback. Complete Sync works - but simply takes more than an hour with around 20K articles.

    But discounts on manufacturers is supported due to Customer Checkout Integration Guide and had been working until B1if 4.0.15. I also tested manufacturers discounts on FP09 PL07 and on specific BP, all BP and Customer Groups. Also active and working in productive environments since FP08.

    Best Regards

    Klaus

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