Reversal of credit memo resulted in double payment

[former_member190990]

Hi Team,

As per SAP standard, could you please suggest if there is a solution for the below?

1. PO raised for 1 EA.

2. GR posted for 1 EA.

3. Invoice posted for 1 EA and reversed.

4. New Invoice posted for 1 EA.

5. Reverse the credit memo (point 3). This would mean that the Invoice is now posted for 2 EA.

This will in turn doesn't block the last invoice, and so there is a risk of double payment to the vendor.

This is a standard SAP behavior, and is there anything we can do to block the double payment?

Regards,

Akash Prekar

[BijayKumarBarik]

Hi,

When your invoice created(MIRO) and reversed (MR8M) which is your step -3, now what is the need of creating a credit memo again?

You can cross check accounting entries for each stages and find out what is missing- I do not think , your vendor will be getting payment twice for the amount agreed in PO.

Invoice:

Vendor account: Cr

GR/IR clr account: Dr

Invoice cancellation and Credit memo( for both)

Vendor account: Dr

GR/IR clr account: Cr

Regards,

Biju K

[former_member190990]

Hi Bijay,

Please note that the first invoice was not reversed via MR8M. The first invoice was reversed by posting a credit memo. The credit memo was reversed later. I have attached the PO history screenshot for your reference in my above reply.

Regards,

Akash Prekar

[JL23]

please have a look into KBA 2054815 - MR8M: Not able to cancel a credit memo due to tolerance limit

which explains the design and a modification

[BijayKumarBarik]

Hi,

I am not sure why your invoice document not cancelled by MR8M where you have done credit memo for that invoice.

As you said you have done credit memo and cancelled that credit memo, then no need to do invoice again as you already initially carried out invoice document for your purchase order.

Regards,

Biju K

[schaganti1]

Hi Akash

according to my understand in point 3 you have posted invoice and reversed the invoice that means you requested for credit memo to vendor, once you send the credit memo with reference to credit memo they going to send the money back and  they accept the payment for second invoice.

There is no chance of double payment to vendor

Regards

Sudhakar

[former_member190990]

Hi Sudhakar,

Thanks for your inputs,

Yes, credit memo was posted after the first invoice. But, the same was reversed via MR8M after posting a new Invoice.

In this scenario, the vendor will get paid twice. Please suggest how to ensure that this doesn't happen in standard SAP.

Regards,

Akash Prekar

[schaganti1]

hi akash

i thought you have not reversed the credit memo, if you reverse the credit memo then vendor get two payments., now reverse the second invoice as well this is one option or raise another credit memo to vendor mentioning the reason saying we have paid twice to single po, ask them to give the money back  on credit memo.

Regards

Sudhakar

[former_member190990]

Hi Sudhakar,

The user has reversed the Credit memo. Below is the screenshot. The question here is that, why the Credit memo reversal document (Invoice) has no payment block even though the Invoice Qty exceeds the GR Qty?

Thanks,

Akash Prekar

[former_member233510]

Hi Akash,

In standard it is not possible to reverse the reversal document of invoice. Suppose if you tried definitely you'll get the following error message.

Message no. M8351 (Document already reversed with document XXXXXX)

Please share the purchase order history if possible.

BR, Rosh.

[former_member190990]

Hi Rosh,

Thanks for your response.

Yes, I do agree to your point that it will throw error while reversing a reversal of Invoice.

But our scenario is that - Invoice is posted, credit memo is posted against this. Then, this credit memo is reversed via MR8M.

Regards,

Akash Prekar

[Former Member]

h I ,

I believe you should be able to reverse the Point 3 credit memo.

Are you ticket GR/IR ticket on INvoice tab ?

System should be allow to post invoice more than receipts .

[former_member190990]

Hi Preeti,

Thanks for your inputs.

The user is able to reverse the Credit Memo. But this Invoice was additional and no payment block was applied because of which there is a risk of double payment to vendor.

Is there any way we can resolve this case?

Regards,

Akash Prekar