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Jul 05, 2016 at 01:15 PM

Implementation of C4C for an IT Service company



We would like to implement C4C for an IT service company.

I am new to C4C, I have checked other post, but nothing relates to process for IT service company.

Instead of Salesforce, client want to implement SAP C4C as a standalone software.

Here the product is not material, it's the Consultant/Engineer.

Each day the product will differ based on the customer reuqirement.

Can the Enquiry/Quote and other sales process can be created directly in C4C.

  • What would be the best practice for C4C implementation
  • Is there specific procedure to follow for C4C process for IT service company
  • Can you please explain the process to follow in C4C as an IT service company

Please help.


Vinoth G