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Former Member

Overall Operational state not visible on CRM WebIC | EHP7

Hello Experts,

When I go to device level on the WebIC screen, I do see the field Overall operational state, however, I do not see any value against this except a yellow colored triangle (indicating "not available" when I move cursor over it). I believe this is defaulted by SAP in this enhancement package and has replaced the earlier option of "On-demand status".

My question is how will the values for this field be filled? Will it be through the inbound ES "UtilitiesDeviceERPSmartMeterOperationalStateByIDResponse_In"? However, this ES is a response to the initial request gone out from the connection object level when we click the Request button, which I believe will always be a manual action....

Does this mean to determine the operational state, one will have to do it from the IS-U backend? Do we not have this option from Web IC screen, perhaps, making it easier for the agent to perform this operation from the front end itself?

Has anyone faced any such problems before or am I missing here something...??

Thanks.

Asif

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conn_obj_ss.png (17.4 kB)
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1 Answer

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    Former Member
    Mar 21, 2016 at 01:41 PM

    Any suggestions, experts??

    Regards,

    Asif

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