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Registred competitor products per customer


I was wondering whether it's possible to register competitor products for each customer.

I see in C4C you can register competitor products but I don't see where in the Account object you can add these competitor products.

I only see you can add registred product from your own products.

Is this possible to handle this?


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2 Answers

  • Best Answer
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    Former Member
    Oct 28, 2015 at 11:03 AM

    Hi Arian,

    You can add the competitor to the opportunity and research the competition and can maintain competitor product in Installed base, use it in survey which helps sales and service team however adding registered competitor product at Account level might be a possibility depending its benefits

    You to post this idea via Idea Forum -

    Surjeet Bhati

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  • Oct 28, 2015 at 11:07 AM

    Hi Arian,

    Registered Products or Individual Products are the Products which are owned by a customer, they are mainly used for Services scenarios (having install base).

    The competitor Products are used in C4C for comparison(with the customer product) and Marketting scenarios. Currently there are no Registered Competitor Products in C4C, since having the information of which customer uses competitor Product will be a Internal information with the Competitor.



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