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Former Member
Jan 03, 2015 at 01:40 AM

EGERR table update



I am working with Device Info Records (EG44 Transaction) and I have got the below issue. Can someone please provide some help on this?


1.I have installed the Device Info Record to Installation say from 01.01.2014.

2. Now I have received a request where I have to modify the Register Group for DIR from 15.12.2014 and configuration needs to be changed from Real Time Pricing Device to Non Real Time Pricing Device.

3. So, when I try to perform DIR modification by EG41, it gives me the error "Rate data is no longer consistent".

4 If I try to change the Rate Data first EG70, it doesn't allow me to change the Rate Type as the device still belongs to Real Time Pricing; So Non Real time pricing Rate Type is not allowed.

So till the time the Device Info Record is installed, I cannot change either of the values (Rate Type & Interval Length on Register).

Then I thought of Process as

1. Remove DIR

2. Amend DIR with new value of Register Group

3. Re-Install DIR with New Rate Type

But the problem is once I remove the DIR, it does not open in EG41 as editable. There is an error message "Device is not valid from 15.12.2014 to 15.12.2014 (Message EG065)".

In Short, both the approaches are not working for me right now. Can you please help me with your thoughts, how to handle such situation?