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Former Member
Jun 19, 2014 at 11:02 AM

The Server Intelligence Agent for this server is unavailable.


Hello Guys,

I have installed 2 machines(BO1 & BO2) wtih BO 4.1SP3 in a cluster. After installation, I have found some of the servers are not able to run and they are in stopped status.

I have seen the error "The Server Intelligence Agent for this server is unavailable." while seeing properties of the services.

Manually verified the services path "C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\serverpids" and realized the services which are stopped status doesn't have PIDs in backend physically.

I have repaired the software but still no progres.. your valuable tips would be highly appreciable