Business Scenario for SD

[dattatreya1988]

Hi all,

Scenario:

Customer orders 100 qty of material X on 25th Jan. Invoice is generated on 1st Jan.Terms of payment is 30 days, So Payment due date is 1st Feb.

Now customer doesn't pay on 1 Feb, But he returns 50 qty of Material X as defective on 3rd Feb. We have to return him fresh goods ad the customers pays the invoice

What are the documents that will get created. Please mention the relation between these documents (May be in document flow)

Thanks,

Dattatreya N R

[andrea_brusarestelletti · Accepted solution]

Hello,

  the documents to be created depend first of all from the legal requirements of the shipping country and the receiving country, and the documents to be printed.

Consider also that invoice and payment are different step of the business flow.

The most correct way to configure you scenario in my opinion is:

- Standard Sales Order;

- Delivery and good issue;

- Invoice and Accounting document;

Then, if the customer will return defective material, you will create:

- Return Sales Order (with reference to the Invoice);

- Return Delivery;

Then to send back to the customer substitution materials:

- Free goods Sales Order (with reference to the Return Sales Order or to the original Sales Order);

- Free goods delivery;

Best regards,

Andrea

[dattatreya1988]

Sorry my mistake.

It should be

Customer orders 100 qty of material X on 25th Jan. Invoice is generated on 1st Feb.Terms of payment is 30 days, So Payment due date is 2nd March.

Now customer doesn't pay on 2nd March, But he returns 50 qty of Material X as defective on 5th March We have to return him fresh goods and the customers pays the invoice

What are the documents that will get created. Please mention the relation between these documents (May be in document flow)

Thanks,

Dattatreya N R

[phanikumar_v3]

Please See my reply to your post it will help.

Phanikumar

[phanikumar_v3]

Dear Dattatreya,

You can use Document type SDF(Subsequent free of charge delivery)in Vov8--if you wish to replace the Returned goods.

If customer so annoyed and don't want to take the stock--then you can rise a credit memo(G2).

Phanikumar

[Lakshmipathi]

Customer orders 100 qty of material X on 25th Jan
Invoice is generated on 1st Jan

How come this is possible?  I feel, this should have been typographical error.   Coming to your requirement, please search the forum on the topic Free of Charge Delivery so that you will find lot of documentations.  Take the inputs from there and try.  Alternatively, you can issue a credit note straightaway to the extent of goods rejected.  Decision has to be taken by your Client as to how they want to map this scenario.

G. Lakshmipathi

[moazzam_ali]

Customer orders 100 qty of material X on 25th Jan. Invoice is generated on 1st Jan.

I didn't get this scenario. Customer orders on 25th January and you created invoice on 1st January? How did it happen

Documents which are required has already been explained by Andrea Brusa and I also agree with that. If you need to create tax entry for free goods delivered then you can add billing document of free goods with pricing for free goods.

Thank$