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SUM - DSUService cannot execute

Hi Guys,

While starting Software Upgrade Manager Startup SP09 Script, it returns DSUService cannot execute

ecsolmang:smgadm 18% STARTUP

*** Checking if C++ runtime is installed ...

*** Starting from /usr/sap/SMG/SUM/sdt...

** Checking username "smgadm" for compliance...

/usr/sap/SMG/SUM/sdt/exe/DSUService: /usr/sap/SMG/SUM/sdt/../jvm/jre/bin/java: cannot execute

The OS Platform is Solaris 5.10,

JAVA Version is 1.4.2

Is this an permission error on the OS? I have never run into this before so trying to figure out what is causing this.

I tried updating sapstarsrv as mentioned on a SAP Note, but no luck

Any hint would be great.

Thanks in advance

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3 Answers

  • Best Answer
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    Former Member
    Nov 13, 2013 at 03:27 PM

    Hello,

    Can you please try to start the script with below command?

    /<upgrade directory>/STARTUP -srvarg=/DSUService/cdpath=MASTERDVDPATH

    Don't set JAVA_HOME environment variable.

    Thanks,

    Sunny

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    Former Member
    Nov 13, 2013 at 03:21 PM

    I hope you have extracted SUm****.SAR with sidadm user. make -R 777 for SUM directory.

    check logs in SUM/sdt/log directory, you may get some hint.

    best regards

    ashish

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  • Nov 13, 2013 at 03:25 PM

    Check the ownership of the files under /usr/sap/SMG/SUM

    Change the ownership to smgadm:sapsys

    Alos consider providing full permission and restart SUM

    chmod -R a+rwx /usr/sap/SMG/SUM

    Regards

    RB

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