SAPLumira error : Time Out for engine to start (HDB 10005)

[Former Member]

Hello,

I successfuly installed SAPlumira on my computer and I try to open up my sample excel data. But it throws an error as shown in figure:

My system config is as follows.

Any suggestions would be appreciated.

Thanks

Sangamesh

[Former Member · Accepted solution]

Hello Henry, Hello Durgamadhab,

Could you also please throw some light on this "S-USER" since, when I try to access SAP support portal on  SAP SERVICE MARKETPLACE, it asks me for a user and password. I need this since I have to download SAP HANA studio and SAP client.

Thanks

Sangamesh

[Henry_Banks · Accepted solution]

you need to work within your organisation to determine who has permissions to do so .

[Former Member · Accepted solution]

Hello Henry,

Thanks.

Any suggestions from your side about my question?

Is it a bug with SAPLumira?

[Henry_Banks · Accepted solution]

i have never seen a timeout when acquiring just 252 rows.

1. Does this happen for all files you've tested?

2. Can you open the samples delivered with the application?  (documents, datasets etc)

3. Can you provide a snapshot/sample of this problematic data?  (or send me via a PM)

You didn't answer from above:

4.  do you have SybaseIQ client middleware already on the client? (from another installation/administration)

5.  please clarify your statement - When deleting the paths/directories suggested above, were you unable to do this?  or was it not fixing the problem?

Regards,

H

[Former Member · Accepted solution]

Hello ,

Its so strange that I reinstalled the software three times and fourth time it magically works!!! 😮

Before I was not able to open even the test data , but now everything works fine.

I would like to know what would be the reason for this. Your suggestion might help someone who face the similar problem in future.

Thanks

[Former Member · Accepted solution]

At last Looking forward for your BI course lecture on OpenSAP.com

Cheers

[michael_gibbs2]

Why does this product have this issue? You would think that something like this would be tested before being released.  Getting the same issue with 1.0 SP21 (PA).  Very frustrating that a "solution" is to reinstall the application.

[Henry_Banks]

Hi,

were you able to solve the issue using the workaround?  If not, please open a new discusion thread

btw this symptom isn't systematically reproducible, but seems to be specific to some workstations, and the corruption of the Database folder (under desktop installation path) .

You can reset this safely by deleting the entire Database folder (and its contents)
- path outlined above, yours will be 'Predictive Analysis' branch, rather than Visual Intelligence or Lumira.

Regards,

H

[Former Member]

I did reinstall SAPLumira and also I tried to delete the database folder  butcouldn't do it. So, is there any other possibility that you could potentially suggest me on.

Thanks

Mesh

[Former Member]

This appears to be a issue with installation. Please check note 1783894..

Try the below steps for resolution

1. Selecting a different dataset, or restarting the application (or operating system) usually resolves the error by freeing RAM (memory) allocation.
2. In certain situations, removing a conflicting SybaseIQ client middleware installation can unblock the application.
3. Deleting the folder "DataBase" (where the file Hilo.db is stored), followed by a restart of the application, will recreate the folder and should fix the issue. Path to file is C:\Users\<user>\AppData\Local\SAP\SAP Visual Intelligence\DataBase
4. In some cases, an uninstall/reinstall of the software may be required. Please download the latest version from the marketplace or use the update function in the client. (File > preferences > auto-update)

[Henry_Banks]

path will be different, under Lumira directory, as VI is no more. .

[Former Member]

Thanks Henry for correcting the path...I did not paid enough attention to the path..