In a few weeks during the SAP for Energy and Utilities Conference in Seville our customers, partners and industry experts will be sharing and presenting news and experiences on Customer Experience solutions. Learn more about Customer Service, Sales, Commerce, Customer Engagement and Marketing as well as Customer Data.
Join our deep-dive workshop or open door session on April 23rd, visit the track sessions April 25th and hear from Liberty Utilities, CHC Energie, e.on and SAP how Customer Experience solutions improve customer service, enable a unified customer data and communication and drive retail for energy and new business models.
Our focus is the utilities content in the CX products, how industry add-ons and integrations extend and accelerate business scenarios in the context of metering and bill-to-cash for utilities.
We have many details to share, for example on Service Cloud v2 and the Utilities Add-On. Ask us about it during the conference or read more here:
- https://community.sap.com/t5/sap-for-utilities-blogs/working-with-sap-service-cloud-version-2-add-on...
- https://community.sap.com/t5/sap-for-utilities-blogs/working-with-sap-service-cloud-version-2-add-on...
Hope to see you there,
Robert, Steen, Thomas
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