Hi experts,
is it possible to enrich existing permissions with the information to which marketing area they belong? A customer wants to add a second marketing area and currently the existing permissions in their system have no marketing area assign...
TLDR:
Is there currently any way to just count interactions indefinetly per contact that fulfill a defined requirement and provide score increasement per interaction found instead of checking for a certain number of interactions that fulfill a defi...
Dear experts,
SAP deliveres some scores out of the box and e. g. "Engagement Score" is provided with the precise score value in the respective column in the contact profile scores tab.
Is it possible for custom scores to display their exact va...
Dear experts,
is there a way to reference the interest item assigned to an interaction in the rule editor of a score?
For example, if I want to check for interactions of type A but only those with interest item B assigned to them to increase the ...
Dear experts,
due to my understanding, when enabling the content repository feature on Production tenants in the past, you had to maintain the domain name of a third party CDN provider in the configuration tab of the app (I can remember activating ...
Hi Saravana,I am aware of the function "use of marketing area in campaign execution".It is currently disabled in the system I am referring to, because I want to enable it I am looking for a solution to enrich the existing permissions with the marketi...
Hello Valeska,this should be possible. Choose 'All Contacts' as segmentation profile and start by using the segmentation attribute "Campaign" ('INITIATIVE_ID' in data source '_SAP_CF_CE_CONTACT_IA_ERP_CUST') to filter contacts with interactions conne...
Hi Jayce,I do not see how this answers my question. I am searching for the option to display the exact value of a custom score in the "Scores"-tab in the contact profile instead of the custom values you define in the editor.BRNils
Hi kunal_bansal,yes, I have opened an incident though I chose CEC-MKT-BF as component (asked support to change it now to -EXT, because it fits the problem better)...Thank you for your insight!BRNils
