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Something went wrong. If the issue persists, log out and log in again

BillW
Participant

After upgrading to 4.3 SP2 Patch 7 Our end users keep getting this error pop-up. 'Something went wrong. If the issue persists, log out and log in again' There is one Kbase https://launchpad.support.sap.com/#/notes/3223331 We did try this and ended up having to do a full restore. Our systems are on Linux 8.4

After looking around this could be a browser issue. I'm not sure yet. Has anyone else ran into this issue?

Thanks,

BW

mollaei_amir
Participant
0 Kudos

I am encountering the same issue and I've tried in Chrome, Firefox and Edge, but the issue persist.

BillW
Participant
0 Kudos

Look into the crossover scripts running in the browsers. By going into debug mode with F12. You should see the error pop-up and the crossover script will show up in debug at the same time.

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rajdeep_marathe
Advisor
Advisor
0 Kudos

Is the issue occured during login only?
What is the exact workflow during which the issue is observed?

BillW
Participant
0 Kudos

You login and and start moving around. It happens anywhere once in launchpad. But I think we found the issue. We think it has something to do with crossover items. We're still testing but everything is looking good so far.

BW
rajdeep_marathe
Advisor
Advisor
0 Kudos

ok, If there is a loadbalancer on top if it may be you can check the timeout set there,

Also there are various parameters like session timeout and session persistence or sticky sessions

BillW
Participant
0 Kudos

This was the issue.

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at http//*

Here is the fix. https://userapps.support.sap.com/sap/support/knowledge/en/2837725

Solution 1