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Error when trying to export a report from CR Viewer

SuperCoder
Participant
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Out of no where I suddenly cannot export any report from the CR Viewer in any format (PDF, spreadsheet, etc.)  This feature has worked well for years.  It occurs in all reports in our 3 apps regardless of the version (including older ones).

Error: "Value does not fall within the expected range."  Could not find a solution on the Web for this error.

When I tried to repair the installation of CR Runtime 13_0_32, an error is produced as shown on the attached screen shot.

Environment:

Windows 11

VS 2022

Crystal Reports for VS 2022 - 13_0_32

Framework 4.7.2

Accepted Solutions (0)

Answers (1)

Answers (1)

DonWilliams
Active Contributor
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Is your app WEB or Desktop?

Try SP 35:

https://help.sap.com/docs/SUPPORT_CONTENT/crystalreports/3354091173.html

There we some fixes for the Viewer done in SP 35 along with Export fixes, PDF I recall but not all export types.

I suspect it's a dependency, use ProcessMonitor or Fiddler or DebugDiag from Microsoft to see what it catches.

Could be your AV or Firewall Rules have changed with some recent Windows update, check their logs to see if they are catching anything.

Windows updates often breaks CR due to changes in security and sometimes they remove some AP into a different dll. I've also seen Debug DLL's are different than Release Dll's, works in Release mode but not in Debug Mode. See if updating your version of VS resolves the problem...

You need to do more debugging....

SuperCoder
Participant
0 Kudos
Thank you for your response and I will get back to you.