Datetime error in SAP BusinessObjects BI Platform 4.2 Support Pack 7 Version : 14.2.7.3069.0

[Former Member]

Reports that were created and currently work just fine in Crystal Reports 2013 Support Pack 1, Version 14.1.1.1036, will not work correctly in the

SAP BusinessObjects BI Platform 4.2 Support Pack 7 Version : 14.2.7.3069.0. We keep getting this error message:

The viewer could not process an event. Error in File HPD SafeClear by Type:Error in formula Record Selection: '{SAFECLEAR_INCIDENT_FORM.ENTERED_DATE} = {?Date Range} 'A date-time is required here.Details: errorKind [] ---- Error code:0 [CRWEB00000119]

The field SAFECLEAR_INCIDENT_FORM.ENTERED_DATE is a datetime field that works perfectly fine in Crystal Reports 2013, just not in BI Launcher.

Here is the code that seems to be causing this issue:

{SAFECLEAR_INCIDENT_FORM.TOW_AUTHORIZED_FLAG} > 0 and
cdatetime({SAFECLEAR_INCIDENT_FORM.INCIDENT_DATE}) = {?Date Range}

Any help is greatly appreciated.

[denis_konovalov]

I have fixed your tags, please do not select irrelevant tags as you will not reach correct audience.

[omkarsambare]

Try to view the same in CR 2016 Designer of the same version as of BO Server (4.2 Support Pack 7 Version : 14.2.7.3069.0.) first and then on BI.

Could be compatibility issue.