Proceed to deploy phase disabled in marketing cloud

[former_member201769]

Hi Expert,

We have requested the production system and have got it from sap . As per the on boarding guide , we have to click on proceed to deploy phase to transfer the initial configuration from test to marketing production system . For me this button is coming as disabled in the system . For me set status button and all enabled . I dont have business role access so can't see if any roles is causing the issue . Any suggestions .

Need help urgently .

saurabhkabra2009 kunalkumar.bansal vervinckt.joyca schneidert Any suggestions !!

[guipaulino]

Hello rashmiranjan.behera,

How did you solve this? I have the same problem. All settings have been confirmed but 'run to deploy phase' button is disabled.

BR

Guilherme.

[former_member201769]

Hi vervinckt.joyca

We have just ordered the production system .

https://help.sap.com/viewer/8982c0f28bca4839b563f10df1f8c259/1911.500/en-US/22211e8230cb47b2b83b771b...

As per the standard documentation for the initial transfer it will not ask to create project . Once initial transfer will go then it will ask to create project and at that time time "Proceed to Run phase" button will come .

For us we have to click on the proceed to deploy button first and thats coming disabled . Any idea !!

Regards

Rashmi

[vervinckt_joyca]

Hmm no idea then. Did you set the status of all the configurations marked as "mandatory" to a status like Done / Confirmed (I don't know the exact status name)? Otherwise I think you'll need to ask SAP Support about it.

[KunalBansal]

Hi Rashmi,

Can you share screenshot of what current status showing?

br,

Kunal

[former_member616627]

Hi rashmiranjan.behera ,

Has your problem been resolved? What did you do to solve?