How can we get the new KPI "Best Email Sending Time" enabled for Contact under Contact App -> Score

[former_member615635]

Hello Experts,

I want my Contact to get the new KPI introduced by SAP Marketing- in their 2005 release. Its called " Best Email Sending Time"

Can anyone help me understand how can i get it enabled for my Contact. When and how will it appear for Contacts under Contact App-> Score in SAP Marketing tool.

Thanks!

[former_member196553]

Hello Sajin,

once your SAP DI account is BST enabled, you can define a best sending time score to the sender profile - email campaigns using that sender profile will then consider the contact's BST. For prerequisites for the underlying score refer to the following KBA:

2900933 - SAP Marketing - How to use Best Sending Time Scores for Campaign Execution

best regards,

Johannes