I have already spent a lot of time on this and still struggling.
As a started, everything works fine on my laptop (Windows 7 professional), I did the following steps:
1. Install 8.8 patch 4 Integration Server
This created the B1i database and B1i user profile.
I made the password of B1i user same as manager password.
B1i has the two licenses it needs - B1iNDIRECT_MSS and B1i
The integration event sender was configured with B1iadmin password and required SAP company added.
2. I upgrade to 8.8 patch 10
I can login from browser to Integration Server and SLD is created for SAP company and it tests OK in both places.
I login to SAP B1 company and the dashboards are enabled through Admin.
The dashboards work through the cockpit. NO PROBLEM on my laptop.
PROBLEM on remote server running 2008 Server
I repeated exact same thing as above on a remote server.
Everything in step 1 went through OK on remote machine also. I upgraded it to 8.8 patch 10 also. No problem there.
Step 2, I could also enable cockpit and dashboards through Admin panel. That is dashboards enabled, activated through Admin panel. Also, right dashboards configured and attached to Server, Financial and Sales on Cockpit.
I could login to B1i database with manager password and no problem and no error messages.
I could login to integration server on ie browser with B1iadmin and the SLD is created and connects fine.
Problem: As soon as I logon to client (on the same machine as B1 server), I get this error message :
SAP Business One Integration Service authentication failed. Log off from the application; then log on and try again. If the problem persists, contact your system administrator.
Click on dashboards does not load the dashboard due to above error (that I get as soon as I login to company using manager id). The error here is "Cannot cannot to SAP Business One Integration Service. Proceed as follows:
1. In the Microsoft "Services" window, ensure that this service has been started.
2. Log off from the application; then log on and try again. "
I have performed above suggested steps and it did not correct the problem.
The same problem occurs even on a different company on the same server and manager id.
I have re-installed also and it did not fix the problem.
Please help. Thank you.