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Former Member
Jul 04, 2014 at 07:22 AM

C4C CTI Integration.

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Hi,

CTI integration in Cloud for Customer is available in Service on Demand. I was wondering if we can activate CTI in Sales scenario. We have a requirement where, our customer uses CTI, but not Interaction center. So, he wont need the service scenario. I know this is kind of not so standard, but is there a way we can activate in Sales on demand?

Regards

Shiva