your license key is invalid or has expired.

[utkutuncer]

Hello,

After setting up a new 4.3 system on a new machine for our customer and bringing the system up with an emergency license, we encountered an error while trying to attach the permanent license generated from the 4.2 system to the 4.3 system. Similarly, we receive the following error when trying to remove the temporary license.

I would appreciate any assistance from those who have experienced this issue before.

Thanks in advance.

[JohnClark]

New license keys are required for BI 4.3. You cannot use the key used for a BI 4.2 system.

2944889 - Are new license keys required for SAP BusinessObjects Business Intelligence Platform 4.3?

[utkutuncer]

Hi John,

First of all thank you for your answer.

It already gives this error when I put the 4.3 license.

I get the same error when deleting the existing emergecy license, and when adding the 4.3 license

[utkutuncer]

Hello John

We converted the 4.2 license to 4.3, and we are getting an error in this process.

[JohnClark]

You will most likely need to open a case with Support to resolve this then.

[MohammedH]

Did anyone find the solution to this. I'm facing the same issue.