Solman notification alerts

[SAPSupport]

Hi Sap Team

We want to know if there is another solution to receive notifications from solman alerts instead only email, please confirm due to alert visibility on emails is very hard.

Thanks in advance
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[SAPSupport · Accepted solution]

Hello team,

You can enable notifications from System Monitoring via Email or SMS:

https://support.sap.com/en/alm/solution-manager/expert-portal/system-monitoring.html?anchorId=sectio...

Step 2.3: Default Settings

In this step you can enable or disable certain functions for the System & Application Monitoring on a global level (i.e. these settings affect all alerts from System Monitoring). It is possible to overwrite these settings on the level of templates as well as alerts

- Incidents: Maintain settings for automatic incident creation in SAP Solution Manager ITSM.
- Notifications: Maintain settings for automatic creation of notifications (email or SMS).
- Third-Party components: Only relevant if the Alert Consumer BAdI interface is used.
- Automatic Alert Confirmation: Alert groups are automatically confirmed when they are 'closed' (i.e. when the --status of the underlying event changes).

Caution: Please be aware that activation of these functionalities by default affects all alerts in System Monitoring. In most cases, it is better to activate them on the level of individual alerts.

2489425 - Technical Monitoring configuration to Send SMS / Text message alerts

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Thanks and best regards,
Luis Salazar