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Schedule email reports with default email id

Former Member
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Hi All, 

Client environment - BI 4, SP2 Patch-14

Issue : We have a default email id (no-reply) set up in the AJS (Destination) and the SMTPFrom is set to false in the Config file. The behavior that is being observed is

  1. When i login as admin and schedule a report to be emailed, the from field is disabled (as it should be) and i email the report to a few users. The users get the email with the From address in the email pointing to the default email id (no-reply) set in the AJS.
  2. Now when i login using my user id and schedule a report to be emailed, the from field is disabled (as it should be) and i email the report to a few users. The users get the email with the From address in the email pointing to my user email id.

What do i need to do to make the from email id in the email use the default emai id (no-reply) in the 2nd case mentioned above?

Thanks

Dinesh

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Answers (1)

Former Member
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I Never modified the config file to change the destination or from source of Email destination.

As per my theory when you are using administrator account it doesn't have any email id in the properties of administrator account but where as every user has their email ids in their user account properties.

When you use the administrator account it doesn't have any associated email so it is using AJS default and when you are using any other user account then that user associated email is getting used.

For testing purpose test two scenarios:

1)     Remove user email from user account properties and use it for schedule

2)     Add some email id to administrator user account properties and use it for schedule.