SAP Software update manager(SUM) error

[former_member239298]

Hello Experts

I am facing issue while trying to use SAP SUM  SUM10SP14_10-20006676 (don't want to go for latest ,gettng different issues).After starting the service and when connecting via gui it throws the below error ..Screenshot attached for the same

Error while connecting to communication partner.

Connection from host localhost to local port 51480 has been directly closed.

java.io.EOFException   

Thanks in advance

Karthik

[kaus19d]

Hi ,

Hope the issue is resolved, If not we would love to hear about the present condition. But given the time of creation, it seems it is resolved. So if resolved, then I would like to take the moment to ask you to close the discussion-thread which will save a lot of yours as well as ours time too. Please Follow

Thanks,

Kaushik

[former_member239298]

Hi Kaushik,

This  has not been resolved

thanks

Karthik

[kaus19d]

So what is the status now? Are you still working on that matter now? If working, then give the current issue description. What I can understand by seeing the error is that you need to use some another SUM version or setup, this one is not taking/reading your system.

Thanks,

Kaushik

[former_member217141]

Hi Karthik,

Download the JCE policy zip file from SAP as described in SAP Note 1240081, 1238121.

did you configure environment JAVA_HOME ? Also did you install the latest version of Java ?

please kill the all sapinst.exee and java.exe and try again.

Best Regards

[former_member239298]

Hi Kemal Ertas,

I will download the JCE policy zip file and try

Cyrrently JAVA 7 is installeed..If I update JAVA ,MAZDB stops working..Tried killing  sapinst.exee and java.exe..Nothing worked..

I will try the first solution and update

Thanks

Karthik

[former_member217141]

Dear Karthik,

What is your target upgrade and current system version ? It seems you are using SUM SP 1.4, related to new systems like NW 7.5 (kernel 7.50) you need to use SUM 1.5, 1.6 on depends.

Best Regards

[Former Member]

Hi Kartik,

Are you able to resolve that issue, If yes pls reply its quite urgent for us.

We are struck on the same stage

[former_member239298]

Hi Rosy Shivani,

Still Not resolved.

Thanks

Karthik

[former_member182657]

Hi,

Have you maintained host entries as like below ? Suggest you to maintain the same .

127.0.0.1 localhost.localdomain localhost

<Server IP>  <FQDN>

Addition to it restart your system once to check again.

Regards,

[former_member239298]

Hi Gaurav,

Thanks for the reply..Host entry changed as suggested and restarted..I am trying to connect  using port 4239..still the same

192.168.7.101   DCTMVFZ1.mobolutions.com

Any reason for getting java.io.EOFException  ..JAVA _Home also maintained

Thanks

[Sriram2009]

Hi Karthik.

Are you starting the SUM tool using the SIDADM user id? is the firewall enabled blocking the ports?

Regards

SS

[former_member239298]

Hi Sriram

Starting the SUM tool using SIDADM and windows firewall is turned off and also the ports 4239/4241 are listening ..

Thanks

Karthik

[former_member198184]

Hi Karthik,

1.Try with the ip address of the server instead of hostname

2. Telnet to the server on port 4239 from your desktop

3. Please also check if port 4240 is open (this is also required).

Regards,

Dinakar