SAP NW 7.5 - S4HANA - SAPGUI Error - parent window did not answer when requesting the origin (popup)

[kiran_jakkaraju]

Hi Friends,

We have upgarded our backend to S4HANA 2020. The NW Portal 7.5 using SAP Transaction iView to launch the transaction codes.

The sap transaction iview is giving error "the parent window did not answer when requesting the origin" in a popup.

This issue is happening only for certain users/certain transactions.

Any idea to resovle this issue?

Thanks

Kiran.

[kiran_jakkaraju]

Thank you Sriram, so its not a Transaction iView issue? this issue is happening only for certain user and not all also, not able to replicate in LLCs. Any idea how can we replicate the issue in LLC , so that we can fix using the above notes?

[Sriram2009]

Hi Kiran,

Check this SAP Notes 2660645 and 3061291(back end system services activation)

Regards

SS