SAP MDK 23 Usage instance reconfigured with a different store

[severin]

Hello,

I'm having trouble with some of my apps recently.

The apps are deployed to mobile services for use with 23.4 client and running in iOS Mobile Service Client from the Appstore.

I do not understand why only recently I cannot sync offline data as I have nothing changed and now I see errors like the metioned usage instance error.

Source: NameSAP.Common.Usage.UsageLocation

~rev/src/Frameworks/SAPCommon/SAPCommon/Usage/Public/Usage.swift – configure(with:retainLastUnattributedSession:addSessionData:)

and Usage broker configure error

Source: NameSAP.Foundation.Usage.UsageBrokerLocation

~oundation/SAPFoundation/Usage/Broker/UsageBroker.swift – configure(path:storageID:encryptionKey:retainLastUnattributedSession:)

And also timeouts which have not happened before when uploading offline data

Source: NameSAP.MDKClientLocation~h64_dev_mac/src/SnowblindClientApplication/frameworks/SnowblindFramework/Foundation/Logger/SharedLogger.swift – log(_:message:)
Message: Error running action propagating error Action.Type.OfflineOData.Upload.3: [-10292] Failed to establish a socket connection to the server. Error description: Zeitüberschreitung bei der Anforderung. : undefined
I have no clue why this happened and how to fix it.
I hope someone can give advice.
Thanks a lot
Severin

[guo-pingzhang]

The error message happens when offline is trying to authenticate to server which is beginning of the sync.
The error message is request time out.

Can you check if you have connectivity issue from device to Mobile Services? Like try to open a browser on device to connect Mobile Services?