SAP Enterprise Portal Error javax.naming.NameNotFoundException: Child not found

[michaelmaag]

Hello together,

i´ve got some problems in our Portal in the Development System. If i try to access i get the following error message in the log:

Desktop URL: portal_content/every_user/general/defaultAjaxStandardsModeframeworkContent/afpStandardsModeDesktop
[EXCEPTION]
javax.naming.NameNotFoundException: Child not found: general at portal_content/every_user [Root exception is javax.naming.NameNotFoundException: Child not found: general at portal_content/every_user]
at com.sapportals.portal.pcd.gl.PcdPersContext.filteredLookup(PcdPersContext.java:714)
at com.sapportals.portal.pcd.gl.PcdPersContext.deepFilteredLookup(PcdPersContext.java:619)
at com.sapportals.portal.pcd.gl.PcdFilterContext.filterLookup(PcdFilterContext.java:489)
at com.sapportals.portal.pcd.gl.PcdProxyContext.recursiveLookup(PcdProxyContext.java:2086)
at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookupLink(PcdProxyContext.java:2189)
at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookup(PcdProxyContext.java:2125)
at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:1843)
at com.sapportals.portal.pcd.gl.PcdGlContext.lookup(PcdGlContext.java:120)
at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:1824)
at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:1810)
at com.sap.portal.productivity.desktop.runtime.DesktopStorage.loadDesktopForRuntime(DesktopStorage.java:101)

...

Anbody an idea?

Kind Regards

Michael

[nickrankin · Accepted solution]

Hi Michael,

Logon using (as admin user): http://<portal.domain>:<port>/irj/servlet/prt/portal/prtroot/pcd!3aportal_content!2fcom.sap.pct!2fev...

You can then correct your rules in the Master Rules collection,

Br,

Nick

[michaelmaag · Accepted solution]

Thank you for your advise! That was the right tip for my Problem.

[michaelmaag]

I cant test your tips because i cant access to the portal system. After the Login appers the error Screen immediately.

Note 869690 - is not working too.

[nickrankin]

Hi Michael,

The error is indicating the afpStandardsModeDesktop PCD Object is missing in your PCD. At this point you can copy the default SAP afpStandardsModeDesktop delivery from:

pcd:portal_content/com.sap.pct/every_user/general/defaultAjaxStandardsModeframeworkContent/com.sap.portal.afpStandardsModeDesktop

Into:

pcd:portal_content/every_user/general/defaultAjaxStandardsModeframeworkContent/afpStandardsModeDesktop

(Copy as a delta link).

Alternatively the broken Desktop link can be removed from the Master Rules Collection:

pcd:portal_content/administrator/super_admin/main_rules

Best regards,

Nick

[former_member186852]

Hello,

Please check note 2653061 - Runtime Error when accessing Portal via Mobile or Tablet devices. Follow the same steps for the desktop template.

Regards,

Meghal Shah