I have a P USER ID connected to my SAP UNIVERSAL ID (email id). I am trying to define a sub account in the SAP CLOUD CONNECTOR for the BTP TRIAL sub account. The sub account has the admin role in the BTP Cockpit.
I used both - My Universal ID email and also my P User ID to set up the sub account. However none works. I keep getting the 401 error pointing to certificate . I have the relevant sections from Log File attached here. I am using Chrome Browser and tried clearing the browser cache, as mentioned in other posts but to no success.
One thing I noticed is that my Universal ID got locked indicating that some wrong credentials might be transferring form the cloud connector to BTP TRIAL sub account but am putting the right password in cloud connector.
I am on Mac.
screen-shot-2023-10-04-at-25203-pm.png
//connectivitycertsigning.cf.xxxxxx.ondemand.com:443/certificate/management/v1/sign/account/<subaccount>2023-10-03 14:59:19,843 -0400#DEBUG#org.apache.http.impl.conn.PoolingHttpClientConnectionManager#https-jsse-nio2-8443-exec-9# #Connection released: [id: 1][route: {s}->//connectivitycertsigning.cf.xxxxxx.ondemand.com:443][total available: 1; route allocated: 1 of 2; total allocated: 1 of 20]
2023-10-03 14:59:19,843 -0400#INFO#com.sap.scc.security#https-jsse-nio2-8443-exec-9# //connectivitycertsigning.cf.xxxxxx.ondemand.com:443/certificate/management/v1/sign/account/<subaccount> Returned Http Response with code 401
2023-10-03 14:59:19,846 -0400#DEBUG#org.apache.http.impl.conn.PoolingHttpClientConnectionManager#https-jsse-nio2-8443-exec-9# #Connection manager is shutting down
2023-10-03 14:59:19,847 -0400#DEBUG#org.apache.http.impl.conn.DefaultManagedHttpClientConnection#https-jsse-nio2-8443-exec-9# #http-outgoing-1: Close connection
2023-10-03 14:59:19,850 -0400#DEBUG#org.apache.http.impl.conn.PoolingHttpClientConnectionManager#https-jsse-nio2-8443-exec-9# #Connection manager shut down
2023-10-03 14:59:19,850 -0400#INFO#com.sap.scc.config#https-jsse-nio2-8443-exec-9# #Stopping enabled service channels on acbe5ff2-d605-47aa-b544-25ccdc00015f@cf.us10.hana.ondemand.com
2023-10-03 14:59:19,851 -0400#INFO#com.sap.scc.config#https-jsse-nio2-8443-exec-9# #Stopped enabled service channels on acbe5ff2-d605-47aa-b544-25ccdc00015f@cf.us10.hana.ondemand.com
2023-10-03 14:59:19,852 -0400#DEBUG#com.sap.scc.config#https-jsse-nio2-8443-exec-9# #Tunnel stopped
2023-10-03 14:59:19,874 -0400#INFO#com.sap.scc#https-jsse-nio2-8443-exec-9# #An error occurred when trying to connect. See 'Log And Trace Files' and in particular ljs_trace.log for details. Associated entries were logged on or around 2023-10-03 14:59:19,872 -0400.
com.sap.scc.servlets.RequestFailureExecution$InvalidConfiguration: An error occurred when trying to connect. See 'Log And Trace Files' and in particular ljs_trace.log for details. Associated entries were logged on or around 2023-10-03 14:59:19,872 -0400.
at com.sap.scc.ui.SubaccountControl.createSubaccount(SubaccountControl.java:120)
at com.sap.scc.servlets.ConfigurationServlet.addAccount(ConfigurationServlet.java:1430)
at com.sap.scc.servlets.ConfigurationServlet.dispatch(ConfigurationServlet.java:229)
at com.sap.scc.servlets.ServletUtilities.service(ServletUtilities.java:55)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:583)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:212)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:156)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:181)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:156)
at com.sap.scc.ui.rt.UTF8Filter.doFilter(UTF8Filter.java:22)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:181)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:156)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:167)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:598)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:682)
at com.sap.js.statistics.tomcat.valve.RequestTracingValve.callNextValve(RequestTracingValve.java:113)
at com.sap.js.statistics.tomcat.valve.RequestTracingValve.invoke(RequestTracingValve.java:59)
at com.sap.core.js.monitoring.tomcat.valve.RequestTracingValve.invoke(RequestTracingValve.java:27)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:617)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:932)
at org.apache.tomcat.util.net.Nio2Endpoint$SocketProcessor.doRun(Nio2Endpoint.java:1720)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52)
at org.apache.tomcat.util.net.AbstractEndpoint.processSocket(AbstractEndpoint.java:1259)
at org.apache.tomcat.util.net.SecureNio2Channel$HandshakeWriteCompletionHandler.completed(SecureNio2Channel.java:121)
at org.apache.tomcat.util.net.SecureNio2Channel$HandshakeWriteCompletionHandler.completed(SecureNio2Channel.java:114)
at java.base/sun.nio.ch.Invoker.invokeUnchecked(Unknown Source)
at java.base/sun.nio.ch.Invoker.invokeDirect(Unknown Source)
at java.base/sun.nio.ch.UnixAsynchronousSocketChannelImpl.implWrite(Unknown Source)
at java.base/sun.nio.ch.AsynchronousSocketChannelImpl.write(Unknown Source)
at java.base/sun.nio.ch.AsynchronousSocketChannelImpl.write(Unknown Source)
at org.apache.tomcat.util.net.SecureNio2Channel.handshakeInternal(SecureNio2Channel.java:302)
at org.apache.tomcat.util.net.SecureNio2Channel.handshake(SecureNio2Channel.java:222)
at org.apache.tomcat.util.net.Nio2Endpoint$SocketProcessor.doRun(Nio2Endpoint.java:1697)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52)
at org.apache.tomcat.util.net.AbstractEndpoint.processSocket(AbstractEndpoint.java:1259)
at org.apache.tomcat.util.net.SecureNio2Channel$HandshakeReadCompletionHandler.completed(SecureNio2Channel.java:104)
at org.apache.tomcat.util.net.SecureNio2Channel$HandshakeReadCompletionHandler.completed(SecureNio2Channel.java:97)
at java.base/sun.nio.ch.Invoker.invokeUnchecked(Unknown Source)
at java.base/sun.nio.ch.Invoker$2.run(Unknown Source)
at java.base/sun.nio.ch.AsynchronousChannelGroupImpl$1.run(Unknown Source)
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Unknown Source)
Caused by: com.sap.scc.servlets.SccHandshakeException: SCC handshake failed: 401 — Unauthorized
at com.sap.scc.cert.HttpCertificateManagementService.processRequest(HttpCertificateManagementService.java:143)
at com.sap.scc.cert.HttpCertificateManagementService.executePostRequest(HttpCertificateManagementService.java:120)
at com.sap.scc.cert.HttpCertificateManagementService.signCertificateForSCC(HttpCertificateManagementService.java:79)
at com.sap.scc.ui.SubaccountControl.applyConfig(SubaccountControl.java:187)
at com.sap.scc.ui.SubaccountControl.createSubaccount(SubaccountControl.java:115)
... 50 common frames omitted
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