Unable to set MX_INACTIVE = 1 on a user in a To Identity store pass

[jonathon_sells3]

We are using a To Identity store pass to add the MX_INACTIVE attribute to a user id that is a MX_PERSON entry type.

We get the following error:

Exception from Modify operation:com.sap.idm.ic.ToPassException: ToIDStore.modEntry failed modifying entry 't_employee22'. IDStore returned error message: " Not possible to inactivate entries of this entry type. Only identities can be set inactive:Attribute: MX_INACTIVE" when storing attribute 'MX_INACTIVE=1'

We can see in the DB that the user is a MX_PERSON entry type.

Any suggestions would help.

Regards,

Jon Sells

NOTE: We are on IDM 7.2 SPS 8 on DB2 10.1

[jonathon_sells3]

Thanks Tero and Matt for your suggestions. I undrestand what you mean now. We tried unchecking that box and using the MSKEY. Still no luck.

We even tried hard coding an MSKEY as well as trying the same for an MSKEYVALUE into the destination tab with same errors.

Given the fact that we cant even perform this using the check box in the UI, we are going to create a customer message with SAP.

I will update the findings when we resolve.