KBA links in BI Support Tool try to IE

[JohnClark]

When clicking on a KBA link from the Analysis Report tries to Internet Explorer to open the link. Internet Explorer is deprecated. A better option would be to use the users default browser.

[Toby_Johnston]

Hi John,

This is now fixed in the latest BIPST patch (2.1.14)

https://wiki.scn.sap.com/wiki/display/BOBJ/2.1.14+Release+Notes

Thanks
Toby

[JohnClark]

Hmm, this still isn't working for me. I left clicked on the link, it prompted me for my passport information to the SAP Support site, but then it didn't do much of anything but show a message in the BI Support Tool Alert Summary window, but it never navigated to the SAP note.

I right clicked on the link and chose "Open in new window" and the link opened in IE even though Chrome is my default browser. The note did open though. I have Internet Explorer Version 21H2 (OS Build 19044.2364) installed.