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How to tell where scheduled run of BI Support Tool writes the file

JohnClark
Active Participant
0 Kudos

I have a schedule configured to run the BI Support Tool on a regular schedule.

However, it is not writing the file where I am expecting it to.

How do I tell where the schedule is writing the file?

It does not appear to show that when looking at the details of the historical instance like it would for a report. Nor can I see that in the Schedule Manager.

BI4.3sp2 patch 700

BI Support Tool 2.1.14

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Toby_Johnston
Advisor
Advisor
0 Kudos

Hey John,

Yes, the program object in BI likely has an outdated landscape config baked in. You would need to redeploy it to update the configuration.

Regards
Toby

JohnClark
Active Participant
0 Kudos

I deleted the program objects and redeployed it. I'm still not sure it will work as I just scheduled a run for only the Hardware Summary Report and Patch History Report as a new schedule, just to run once, and it failed. I'll find out for sure when the new package runs on Saturday.