Failed to commit objects to server : Undefined Info Store

[miroslav_123]

After upgrade of BO from 4.3 sp2 to 4.3 sp4, I got error "Failed to commit objects to server : Undefined Info Store" when I try to create new user or when I try to update current one. Would you please give me any tips to to solve the problem.

[ayman_salem]

My question was:
Have you tried using the “Administrator” user, not a user with administrative privileges?

Second, what type of user do you want to add? If the user is a "named" user and you exceed the number of named users allowed by your license, you cannot add a user of that type

[miroslav_123]

HI, yes I am using user Administrator. The user I'm trying to create is of type 'named' user. We have free licenses for a few more users. The current issue occurs not only when I try to create a new user or group, but also when I try to edit some of the available one. I can only delete a user or group. In all other cases, the error message comes out.

[ayman_salem]

It seems to me that the "Edit Object" and "Add Objects" rights are denied for the root folder "Groups and Users". Check the top level security for “Users and Groups".

    

[ayman_salem]

.