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Failed to commit objects to server : Undefined Info Store

miroslav_123
Explorer
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After upgrade of BO from 4.3 sp2 to 4.3 sp4, I got error "Failed to commit objects to server : Undefined Info Store" when I try to create new user or when I try to update current one. Would you please give me any tips to to solve the problem.

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samjohn
Discoverer
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Check your BO server system log to see the error or warning related information which indicate the root cause of the error. 

 

miroslav_123
Explorer
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Hi yes, I am using CMC and I am a administrator. Our licenses are up to date. Yesterday I did a new installation of BI 4.3 sp4 Patch 3 , but the problem with user's creation is the same.
ayman_salem
Active Contributor
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My question was:
Have you tried using the “Administrator” user, not a user with administrative privileges?

Second, what type of user do you want to add? If the user is a "named" user and you exceed the number of named users allowed by your license, you cannot add a user of that type.