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Crystal Reports / OpenDocument : Prompts popup still showing empty

sylvain_dutilh
Explorer
0 Kudos

Hello,

We have a Crystal Reports 4 Enterprise document on our BI platform with two prompts.

The document will be opened through OpenDocument.

I have been able to pass successfully the two prompts in the link (via lsS / lsM parameters) but when the link is opened, the prompt selection window still shows... but is empty, with no prompt in it. The run button seems to be doing nothing, the prompt window shows up empty over and over again.

When the OpenDocument link is used without the prompts in the URL, the prompt window displays as expected and the reports runs successfully.

Why does the empty prompt selection popup is shown when all prompts are recognized in the openDocument URL ?

(Version is BiPlatform 4.2 SP5.)

Thank you.

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sylvain_dutilh
Explorer
0 Kudos

I have created a support ticket for that.

Will update the conversation here when we know what is happening.

Sylvain-