Quality collector job fails inspite of extractor fetching the data successfully

[Former Member]

Hi,

Quality collector job fails on 'DVS' (managed system) inspite of extractor fetching the data successfully.

Currently Solution manager in use is Solution Manager 'SOP' 7.1 SP12

All the RTCCTOOL recommendations are applied on SOP & DVS. ST-PI is on 2008_1_700 SP11 on both the systems. ST-BCO component in on SP11.

As a part of trouble shooting, the extractor run for ATC & ATC exemptions are monitored.

The extractor run is successfull. Also Master run for ATC is successfully completed.

ATC monitoring for Custom Code (result) extractor result

There are no ATC monitoring for Custom Code (exemption) but the extractor run is successful

Successfull ATC master run on DVS Managed system

following notes are implemented

2127901 - CCLM: Quality fails to get Results and exemptions due to Incorrect format of date

2067543 - Quality Collector : Missing Function name for Remote Solution

Is anyone facing a similar issue?

Can

[SG_D033660 · Accepted solution]

Hi,

have you implemented:

2070381 - Delivering missing ATC related queries in Custom Code Managemnt after installin

Thanks and best regards,

Sylke

[Former Member · Accepted solution]

Hi Sylke,

Based on the note, ST-BCO component was already upgraded to SP11 in solution manager for the missing ATC queries.

thanks

Sai

[SG_D033660 · Accepted solution]

Hi Sai,

sry, you are right.... I was wrong ...too fast... ok now with some more content

Is this SAP note in already? It should be in also to display later the exemptions in CCLM.

2098187 - Add missing ATC exception queries for ST-BCO 710 SP10 & SP11

- missing Exemptions: In transaction ATC you have configured an approver under exemptions? This would be necessary to fetch the exemptions as far as I remember. In my system it works that way.

Could you run the check report from the SAP note below for your system?

2077995 -  Check-Report for Custom Code Infrastructure

Is the ATC check green?

--> Is there now really date in 0SM_ATC for your system?

Could you call transaction RSRT in your solman and run query 0SM_ATC_RUNDATE_LOOKUP and maybe also query 0SM_ATC_CCL_QUAL against your system DVS? is it bringing back data?

Thanks and best regards,

Sylke

Generally, please check if the following notes are in:

2076735 - CCM : Enhance Job Log for Custom Code Collectors  2'    for the job log

2097349 - CCM Correction SP12new logic for the last usage collector.( and other corrections for SP12)

2133752 - CCLM : Enhance Job Log for Custom Code Collectors SP11, SP12 and SP13 2'    for the job log

[Former Member · Accepted solution]

HI Sylke,

Note 2098187 is for ATC exception, the not is currently not in the Solution manager system SOP (and also in SOD which is the development system of solution manager landscape).

But I have configured SOD (Solution manager Development system) to PDS (ECC sandbox) and the Quality collector job was successful (without note 2098187 implemented)

• As SOD and SOP are at same SP level, I am expecting Quality collector job on SOP for DVS to finish successful as well similar to Quality collector on SOD for PDS which is already finished successfully and fetched the data. Can you please advise here?

Based on 2077995, i have executed the report for DVS in SOP system and the status is Green for '0SM_ATC'

When i check the for data in 0SM_ATC, I find the data for DVS system

I am able to successfully run 0SM_ATC_CCL_QUAL but not 0SM_ATC_RUNDATE_LOOKUP.

when i try to execute the query 0SM_ATC_RUNDATE_LOOKUP in RSRT for SOP, i get the below notification, looks like i need to install/activate  the query in RSA1 transaction

0SM_ATC_RUNDATE_LOOKUP in RSA1 of SOP system

0SM_ATC_RUNDATE_LOOKUP in RSA1 of SOD system (development solution manager where Quality collector job for PDS is successful)

sample output of 0SM_ATC_CCL_QUAL,

• Can you advise here a well? Looks like install/activate 0SM_ATC_RUNDATE_LOOKUP in SOP, should solve the problem

All the notes suggested are already implemented in SOD and SOP

thanks

Sai

[SG_D033660 · Accepted solution]

Hi Sai,

yes, you are right. You need to get query 0SM_ATC_RUNDATE_LOOKUP activated in SOP. Afterwards, it should work since data is already in 0SM_ATC.

Thanks for the detailed description!

Best regards,

Sylke

I wonder also why it is not activated - the description you find here:

2070381 - Delivering missing ATC related queries in Custom Code Managemnt after

installing Solution Manager 7.1 SP12 with ST-BCO SP10

--> but you have already ST-BCO SP11 as you have written earlier....

[Former Member · Accepted solution]

HI Sylke,

Yes, the current SOP system is on ST-BCO SP11. Not sure why the BW query 0SM_ATC_RUNDATE_LOOKUP was not automatically activated.

Thanks for the suggestion and quick response, the BW query is again installed/activated.

Quality collector job is now successfully.

Activation of 0SM_ATC_RUNDATE_LOOKUP is manually performed and is succesful

thanks

Sai