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Powerbuilder 10.5.0.4523 random runtime crash

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we are currently experiencing random crashes during run time of Powerbuilder Application displaying an error message that says <application name>.exe has stopped running. You had to go to the task manager to end task the not responding powerbuilder Application.

users sometime get this on their logs;

Faulting application name: PB105.EXE, version: 10.5.0.4523, time stamp: 0x43eb0a9a Faulting module name: MSVCR71.dll, version: 7.10.3052.4, time stamp: 0x3e561eac Exception code: 0xc000041d Fault offset: 0x0002a8bf Faulting process id: 0x2e10 Faulting application start time: 0x01d57e43c31fb18a Faulting application path: C:\Program Files (x86)\Sybase\PowerBuilder 10.5\PB105.EXE Faulting module path: C:\Windows\SYSTEM32\MSVCR71.dll Report Id: b235585d-9ac1-4980-80df-f251a7128a60 Faulting package full name: Faulting package-relative application ID:

they always get these error the only difference is that they have varied faulting module name.

what could had been causing this error? how can we correct this?

Hoping someone can shed light on this issue.

Thanks and more power to you, guys

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