Portal Error

[Former Member]

Hi

i have SAP Netweaver 2004s installed with Java component and Portal.

During my Set-Up of the Portal , after rebooting the istance, when i go

to the portal page http://localhost:50000/irj/portal i can't access to

the logon page. In the page i view a Runtime Error.

Java iView Runtime

Version : 7.00.200702010738

+ Copyright 2002 SAP AG. All rights reserved.

An exception occured while processing your request.

com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception in

connection

com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception in

connection

at

com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:304)

at

com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)

at java.security.AccessController.doPrivileged(Native Method)

at

com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at

com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at

com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)

at

com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)

at com.sap.portal.navigation.Gateway.service(Gateway.java:126)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at

com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at

com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at

com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)

at

com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)

at

com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)

at

com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at

com.sap.engine.services.httpserver.server.Processor.request(Processor.java:160)

at

com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at

com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at

com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

Caused by: com.sapportals.portal.prt.runtime.PortalRuntimeException:

PortalRuntimeException

at

com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:284)

... 24 more

Caused by: java.lang.AbstractMethodError:

com.sapportals.portal.prt.service.laf.LAFService.getRelativeThemePartURL(Lcom/sapportals/portal/prt/component/IPortalComponentRequest;Ljava/lang/String;)Ljava/lang/String;

at

com.sapportals.portal.htmlb.HTMLBService.onHeadTagBegin(HTMLBService.java:145)

at

com.sapportals.portal.htmlb.HTMLBService.doDocumentHook(HTMLBService.java:133)

at

com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:111)

at

com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:111)

at

com.sapportals.portal.prt.service.document.DocumentHookService.doDocumentHook(DocumentHookService.java:133)

at

com.sapportals.portal.prt.service.document.DocumentHookServiceNew.doDocumentHook(DocumentHookServiceNew.java:289)

at

com.sapportals.portal.prt.connection.PortalHook.doDocumentHook(PortalHook.java:824)

at

com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:795)

at

com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

... 24 more

If this situation persists, please contact your system administrator.

I find some notes but no one permitt me to resolve the problem. I have

changed the VM Settings but the problem still remain

[Former Member · Accepted solution]

Hi,

Are you referring to the note specified in message :

Well, looks like the logon par file has not got deployed properly. Can you just restart the server and check it once again ?

Cheers,

Sunil

[Former Member]

Anyone can help me? I'm in this situation from some and some days

[brad_landry2]

Hi,

please verify your jvm settings with note 723909.

Maybe your settings are wrong, and portal is crashing because of not enough memory.

Brad

EDIT :

saw that you already did it, sorry.

[detlev_beutner]

Hi Massimiliano,

This is definitely not due wrong JVM settings. The root exception thrown (AbstractMethodError) is an implementation bug. Did you patch your installation? If not, can you do it (on which SPS level are you?)? If you have patched it, maybe some part (PAR) of the whole patch did not get installed correctly, in that case try to repatch / check the .../WEB-INF/deployment/* dirs for some *.par.err files (which whould indicate that a PAR deployment went wrong).

Hope it helps

Detlev

[Former Member]

Hi,

i'm at level 11 but not all the component are at this level. In fact ther's one component that can't be patched and remain at level 6.

The wrong component is SAP.COM/CAF

This is the list of my component:

sap.com/CAF 6.0

sap.com/ADSSAP 6.0

sap.com/BASETABLES 11.0

sap.com/BC-FES-IGS 9.0

sap.com/BI-BASE-S 11.0

sap.com/BI-IBC 11.0

sap.com/BI-REPPLAN 11.0

sap.com/BI-WDALV 6.0

sap.com/BI_MMR 11.0

sap.com/BI_UDI 11.1

sap.com/BIWEBAPP 11.0

sap.com/CAF-KM 11.0

sap.com/CAF-UM 11.0

sap.com/CORE-TOOLS 11.0

sap.com/EP-PSERV 6.1

sap.com/EP-WDC 11.0

sap.com/EPBC 11.0

sap.com/EPBC2 11.0

sap.com/JLOGVIEW 11.0

sap.com/JSPM 11.0

sap.com/KM-KW_JIKS 11.0

sap.com/KMC-BC 11.0

sap.com/KMC-CM 11.0

sap.com/KMC-COLL 11.0

sap.com/LM-PORTAL 11.0

sap.com/LM-TOOLS 11.0

sap.com/NET-PDK 11.0

sap.com/RTC 11.0

sap.com/RTC-STREAM 11.0

sap.com/SAP KERNEL 102.0

sap.com/SAP-EU 11.0

sap.com/SAP-JEE 11.0

sap.com/SAP-JEECOR 11.0

sap.com/SAP_JAVASL 11.0

sap.com/SAP_JTECHF 11.0

sap.com/SAP_JTECHS 11.0

sap.com/UMEADMIN 11.0

sap.com/UWLJWF 11.0

sap.com/VCBASE 11.0

sap.com/VCFLEX 11.0

For the compoent that are not in the level 11 i can't find the patch in sap.service.marketplace.

Can i do anything?

[detlev_beutner]

Hi Massimiliano,

Your problem has absolutely nothing to do with CAF. It is a simple incompatibility or implementation error in some PAR.

I already gave you the way how to check if the PAR deployment was successful, please check this and follow the rest of my hints.

Best regards

Detlev

[Former Member]

I try to find .err files in the directory but the only i can see is just CAF component that have .err.

When i see the log ther's some curious information:

com.sap.portal.prt.sapj2ee.deployment.PortalDeploymentException: Failed to deploy archive C:\usr\sap\KWD\DVEBMGS00\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\deployment\pcdContent\sap.com_cafeu_gpcontent~portal.epa

The following objects could not be locked: [pcd:portal_content/com.sap.pct/platform_add_ons/com.sap.ip.bi/iViews|J2EE_ADMIN]

Caused by:

com.sapportals.portal.transport.app.TransportApplicationLockingException: The following objects could not be locked: [pcd:portal_content/com.sap.pct/platform_add_ons/com.sap.ip.bi/iViews|J2EE_ADMIN]

at com.sapportals.portal.transport.app.TransportUtils.setAllLocks(TransportUtils.java:631)

Ther' this two line of error.

From this information ther's something about my problem? I know as you say that the CAF aren't the problem but the error talk about a Iview that is my error.

[detlev_beutner]

Hi Massimiliano,

Any chance to update to SPS12?!

Also these logs provided now don't seem to be related to the original problem.

Best regards

Detlev

[Former Member]

NO One now because i don't have installed the SOLMAN and the patch 12 are available only on solution manager. I can't also install it now because of the server configuration

[Former Member]

I have restarted the server more and more time but it still's the same error.

Yes i have implemented the note in the discussion that you send to me

Message was edited by:

Massimiliano Oreto