on 09-06-2023 9:34 PM
Hi Team,
Do we have any standard Analytical Apps for MDG to track the SLA missed Change Request? Is it possible to send notification to the approver when when the SLA is missed/close to SLA deadline?
With Regards
Vinu Nanjan
Hello Vinu,
Can you check the below pdf (Page 11);
MDG Track My Requests is the app for tracking SLAs.
Thanks,
Lakshmi.
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Hello Vinu,
Can you check the below link:
Thanks,
Lakshmi.
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