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How to check the root cause of no EWA report created?

SAPSupport
Employee
Employee
0 Kudos

How to check the root cause of  no EarlyWatch Alert being created for one particular system?

The status shows a "red flag".


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Accepted Solutions (1)

Accepted Solutions (1)

SAPSupport
Employee
Employee
0 Kudos

Dear customer,

the "red flag" (service data overdue) means that SDCCN download is missing/ has not arrived yet.

For ABAP systems you need to check transaction SDCCN of the managed system->

1769513 EarlyWatch Alert (EWA) not generated - session data is overdue (red flag status)
2729186 General Process of EWA Generation in SAP Solution Manager 7.2
3240017 SDCCN - Activation and Basic Setup for Managed Systems 

Best regards,
SAP Support

Answers (0)