Focused Run can send Text message?When incident got created in SolMan?

[former_member827925]

Hello,

In Focused Run can send Text message? If yes, is it out of the box solution

When high incident got create in SolMan- ITSM?

Thanks

Yug

[VigneshPrabhu99]

Hello solmanalm

SMS alerts can be sent from Focused Run with the help of Central Notification Management (CNM).

Please check below SAP links to setup in your system.

Notifications in Focused Run for SAP Solution Manager | SAP Blogs

Auto-Notifications for Work Modes in Focused Run for SAP Solution Manager | SAP Blogs

Central Notification Management (sap.com)

Kindly mark the answer as correct/helpful if it served your problem.

Thanks,

Vignesh