error on creation publcation

[azazeererer]

Hello,

i work woith Bo 4.2 Sp7 and i installed le patch 700.

I have a publication with the "source document" = webi report with an inivity (on the project code) and "Dynamic recipient" = webi report which goes back to the projects and their managers with a prompt on the date of creation of the project (ie that the second webi report will bring up the projects created from the date indicated in the prompt by the user).
when i run this publication i get the following error message :

2020-01-23 16:57:41,012 ERROR [PublishingService:HandlerPool-10] BusinessObjects_PublicationAdminErrorLog_Instance_334571 - [ID de publication n° 334571] - La planification du travail de document "R102 Fiche Engagement PBA V3.5p" (ID : 334,581) a échoué : Une erreur interne s'est produite lors de l'appel de l'API "answerPromptsEx". (Erreur : ERR_WIS_30270) (FBE60502)

any idea on how i can solve this problem please?

thanks in advance.

Regards

[denis_konovalov]

I have fixed your tags. I couldn't figure out why you selected BI Platform Support tool as your primary tag. Please do select your tags properly if you want your questions to be visible to correct set of community members.

[azazeererer · Accepted solution]

the solution was to put the% in the Prompt tab of the publication

[azazeererer]

hello,

to simplify my question: When I do not put a prompt on the Project_code in the "Source document" report => the publication runs correctly and manages as many reports as the number of projects found in the "Dynamic recipients" report namely 3 projects therefore 3 excel files generated.

Whereas when I add a prompt on the Project_code in the report "Source document" => the publication generates this error msg:

ERROR [PublishingService:HandlerPool-10] BusinessObjects_PublicationAdminErrorLog_Instance_334571 - [ID de publication n° 334571] - La planification du travail de document "R102 Fiche Engagement PBA V3.5p" (ID : 334,581) a échoué : Une erreur interne s'est produite lors de l'appel de l'API "answerPromptsEx". (Erreur : ERR_WIS_30270) (FBE60502)

PS : the same publication with prompt on the source document worked correctly in Bo3.