Crystal Report 2020 Web Viwer ExportToHttpResponse to PDF Issue

[joseph_wong_hkbn]

Recently we upgrade crystal report from 2016 to 2020, after that, all PDF exported from crystal report web viewer in asp .net have problems. The problem is that when we use acrobat reader to open it and then close it, it always prompts "Do you want to save changes before closing?"

Please help.

[DellSC]

Which version (Service Pack) of the .NET SDK are you using in your application?

-Dell

[joseph_wong_hkbn]

SAP Crystal Reports runtime engine for .NET framework (32-bit) (SP31) (13.0.31.4010)

[joseph_wong_hkbn]

Anyone can help, please?

[joseph_wong_hkbn]

SP 32 solved this issue

Thanks

[former_member11696 · Accepted solution]

Try SP 32, SP 31 has a lot of issues in the viewer.

You can read all about them here, as well as download SP 32:

https://wiki.scn.sap.com/wiki/display/BOBJ/Crystal+Reports%2C+Developer+for+Visual+Studio+Downloads

YOu can start by removing parts from the report to a point where it stops having problems.

Error is kind of generic so it doesn't tell us much.