crw32.exe error

[morteira]

I got this error when trying to open crystal report ""The entry point for the procedure ?printLegend@CMapXLegend@CSLib300@@@QAEXJJJJJJ@Z is not found in the dynamic link library cslibu-3-0.dll.""".

HELP´PLS

[DellSC]

Which version of Crystal are you running and what version of Windows are you running on? When Crystal was installed, were you logged in with Administrator privileges?

-Dell

[DonWilliams]

Hi Carlos,

When ever you see "The entry point for the procedure..." it means you likely have different or multiple versions installed.

An EXE or DLL is attempting to load a procedure from a second DLL that has not been updated with the new procedure the calling EXE or DLL is looking for.

This happens from version to version when a function is calling into a routine that has been updated, added more properties to a function etc.

CR 8.5 was the last version you could not have multiple versions installed on the same PC until CR 2011, version 14.0. All versions above are all version 14.x but use the same folder structure, version 14.0, 14.1, 14.2 and the latest CR 2020 is 14.3.

So look in Programs and Features for SAP Crystal....

You should only see one version, here's what I have, CR Design plus runtime for applicaiton development:

The major version numbers, 14 and 13, are different so them can be side by side but you can't have version 14.0 and 14.1, 14.2 or 14.3 listed, if you do I suggest uninstalling all of them in reversion order and then installing only the latest version you have.

Don