CRS XI R2 SP2 on RHEL5, jobs go into a permanent running/pending state???

[Former Member]

We did a proof of concept on a RHEL4 linux server and it worked fine. We then went to deploy a production version on our new RHEL5 linux server. The install goes fine. pretty much plain vanilla, MySQL, Tomcat, the defaults. All looks fine. We can even use the import wizard to grab templates from other BO servers. However whenever we schedule an instance it goes into a running state and stays that way permanently. Sometimes refresh can show the state alternately as pending or running. We've evn tried test reports that don't have a data source to rule that out. the only error we occassionly get is: "[Fri Jun 6 22:17:44 2008] 492 1123658640 assert failure: (ScheduleObject.cpp:220). (0 :

no message)." But often times we get no error at all. just perpetual running. Does CRS not work in RHEL5? Any clues would be appreciated.

[ted_ueda · Accepted solution]

You can find the supported platforms list here:

[http://support.businessobjects.com/documentation/supported_platforms/xi_release2/default.asp|http://support.businessobjects.com/documentation/supported_platforms/xi_release2/default.asp]

and RHEL5 isn't on the list.

Sincerely,

Ted Ueda

[Former Member · Accepted solution]

Thanks, I'd read that. I was hoping though that unlike Vista a newer version of the OS might be backward compatible. That Platforms.txt on the website was last updated a year ago. Any one know definitively if CRS can run on RHEL5?

[ted_ueda · Accepted solution]

It definitively does not work.

RHEL5 is in scope for the XI 3.0 edition (after RTM).

Sincerely,

Ted Ueda

[Former Member · Accepted solution]

Thanks! I suspected as much. I guess we'll try a VM of RHEL4 on RHEL5, unitl then. Wish me luck.

[ted_ueda · Accepted solution]

If you're using VMWare, that should be ok:

[http://resources.businessobjects.com/support/communitycs/TechnicalPapers/bo_statement_of_support_for_vmware.pdf|http://resources.businessobjects.com/support/communitycs/TechnicalPapers/bo_statement_of_support_for_vmware.pdf]

One possible issue here:

[http://technicalsupport.businessobjects.com/KanisaSupportSite/search.do?cmd=displayKC&docType=kc&externalId=1863638|http://technicalsupport.businessobjects.com/KanisaSupportSite/search.do?cmd=displayKC&docType=kc&externalId=1863638]

Sincerely,

Ted Ueda

[Former Member · Accepted solution]

Ted,

The link you posted for "one possible issue" regarding VM:

http://technicalsupport.businessobjects.com/KanisaSupportSite/search.do?cmd=displayKC&docType=kc&ext...

redirects to support home.

I'm running CRS in a VM of RHEL4 and with the one exception I posted in a thread entitled:

"Printed OLE graphic is misaligned, saved PDF instance fine. CRS XIr2 RHEL4"

It works fine.

Any chance you could direct me to a working link for the possible issues with this architecture?

Thanks,

Chriss