Cannot connect to standard OData source in Crystal Reports

[aquaviola]

Hello,

I open up SAP Crystal Reports 2020 Support Pack 3 Patch 3.

I go to File - New - Standard Report.

I double-click on "OData". It comes up with:

Service root URL: https://services.odata.org/V4/Northwind/Northwind.svc/

User ID: (blank)

Password: (blank)

I then click "Finish".

So far, this has been as per https://userapps.support.sap.com/sap/support/knowledge/en/3224719

However, it now says "Logon failed".

It is not just me that has been experiencing this. I have been getting multiple complaints since 2 January 2024.

Any ideas? Has there been a recent update to either OData or SAP Crystal Reports which is causing this problem?

I note that I can open this data source in Excel's Power Query, so it doesn't appear that there any credentials needed.

Many thanks,

Phillip

[JWiseman · Accepted solution]

Hi Philip, this issue appears to be known and under investigation as per this kbase.

Environment

• SAP Crystal Reports 2020 SP03 and higher

Reproducing the Issue

• Install Crystal Reports 2020 SP03, try to connect to sample OData (or other OData service)
• Check the same workflow in SP02, it is working fine.

Cause

The regression issue is currently under investigation by Development

Resolution

The issue is currently under investigation by Development

[aquaviola]

Thank you.