on 10-21-2011 7:41 AM
Hi Experts ,
We had activated Auto Approval ( ZERO Approval) for SRM Shopping Cart in SRM 7.0. i.e. activated BC set /SAPSRM/C_SC_600_000_SP04 (Shopping Cart Without Approval)
So When we order shopping Cart it automatically approved immidiatlay . It was working fine from long time.
But suddenly from yesterday , after ordering of Shooping Cart Shopping Cart remains in "Awating Approval" status a nd not creating Follow on document.
I Checked in SWETYPV ..but here these is no any differnce with the client which have no issue.....
Can anyone please suggest me what should be issue and solution on this ?
Thanks
NAP
Also check SM50 to see if there is a process running that hogs all background update channels. If yes, kill it and all approvals will proceed.
Robin
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Thanks Robin.
I found 2/4 entries in the SM50 in SRM having running ststus.....
25.10.2011
Dynamic List Display 1
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No. | Ty. | PID | Status | Reasn | Start | Err | Sem | CPU | Time | Report | Cl. | User Names | Action | Table |
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1 | DIA | 2756 | Running | Yes | SAPLTHFB | 212 | XXXX | |||||||
12 | BGD | 3156 | Running | Yes | 29 | SAPLBBP_PD | 212 | XXXX | Sequential Read | BBP_PDVIEW_IAP | ||||
0 | DIA | 4680 | Waiting | Yes | ||||||||||
2 | DIA | 4148 | Waiting | Yes | ||||||||||
3 | DIA | 4624 | Waiting | Yes | ||||||||||
4 | DIA | 4228 | Waiting | Yes | ||||||||||
5 | DIA | 768 | Waiting | Yes | ||||||||||
6 | DIA | 256 | Waiting | Yes | ||||||||||
7 | DIA | 5972 | Waiting | Yes | ||||||||||
8 | DIA | 4008 | Waiting | Yes | ||||||||||
9 | DIA | 4056 | Waiting | Yes | ||||||||||
10 | UPD | 6128 | Waiting | Yes | ||||||||||
11 | ENQ | 3300 | Waiting | Yes | ||||||||||
13 | BGD | 6056 | Waiting | Yes | ||||||||||
14 | BGD | 4788 | Waiting | Yes | ||||||||||
15 | SPO | 1448 | Waiting | Yes | ||||||||||
16 | SPO | 2388 | Waiting | Yes | ||||||||||
17 | UP2 | 2000 | Waiting | Yes |
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but I did not got exactly you meant "there is a process running that hogs all background update channels. If yes, kill it and all approvals will proceed."... .
Can you please suggest me exactly what I need to do......( please see my above reply also !) ?
Thanks
NAP
Hi NAP,
My suggestion was more if the above answers weren't what you were looking for. SM50 is fine, so disregard my post. Setting a new password for WF-BATCH should be the solution.
If it continues to get locked you will have to do the automatic setting up of the workflow RFC in SPRO again (or change it in SM59 - Logical Destination WORKFLOW_LOCAL_<client>). This ensures that the rfc destination has the same password as what is being set in the WF-BATCH SU01 user.
Thanks Janke,
But still I am not cleared.....it seems user is not locking contioutly....
Initially I saw below error in SM58
"Password no longer possible- too many failed attempt"
then I unlocked WF-BATCH user and then created Shopping Cart...but still not approved..and gave below error in SM58
"Name or Password is incorrect ( repeat logon)"
Then we reset password as initXYZA for this WF-BATCH........but still issue is same..
Is in all cases, do I need to set this password in the SRM, SM59->Logical Connection->WORKFLOW_LOCAL_212->Logon & Security Tab.......whether it contious gets Locked or Not Locked .....it seems it is not locking now.... ?
Can you please suggest in details...
Thanks in advance
NAP
Thanks Janke,
But still I am not cleared.....it seems user is not locking contioutly....
Initially I saw below error in SM58
"Password no longer possible- too many failed attempt"
then I unlocked WF-BATCH user and then created Shopping Cart...but still not approved..and gave below error in SM58
"Name or Password is incorrect ( repeat logon)"
Then we reset password as initXYZA for this WF-BATCH........but still issue is same..
Is in all cases, do I need to set this password in the SRM, SM59->Logical Connection->WORKFLOW_LOCAL_212->Logon & Security Tab.......whether it contious gets Locked or Not Locked .....it seems it is not locking now.... ?
Can you please suggest in details...
Thanks in advance
NAP
Hi,
when you unlock you get 3 attempts to provide the correct password, if you put in the wrong one the
"Name or Password is incorrect ( repeat logon)"
Appears,
after 3 attempts the user is locked:
"Password no longer possible- too many failed attempt"
Change the password in SM59 for the local_workflow_212 so it matches the new password in SU01 for user WF-BATCH.
Regards,
Robin
Thanks Robin.
I am checking this ... Basis team unable to go in change mode of this RFC destination.....
....but I wondered to see this RFC destination "Logical Connection->WORKFLOW_LOCAL_212" in SM59, in DEV system....Basis Team not craeted this.......who had created it and what should have the purpose of this ...since in all other client QA....there is no such RFC detination... and there is no such a issue at all ?
Can you/anyone please suggest me on above ?
Thanks
NAP
yes, in SRM set password for WF-BATCH.
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In SRM system goto SM58 and check for the error message/log.... there must be an issue with WF-BATCH user ID. Check it's credentials. this needs to be proper for auto approval. Is workflow item being generated...? check in BBP_PD. If no, then check user id WF-BATCH and also test RFC connections in SM59
thanks and regards,
Sangmesh Hiremath
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Thank you so much. very useful info.
In SM58, in SRM , I saw below log.
SWF_EVT_HANDLER_START_INTERNAL WORKFLOW_LOCAL_212 20.10.2011 01:44:18 Password logon no longer possible - too many faile
SWF_EVT_HANDLER_START_INTERNAL WORKFLOW_LOCAL_212 20.10.2011 01:46:59 Password logon no longer possible - too many faile
SWF_EVT_HANDLER_START_INTERNAL WORKFLOW_LOCAL_212 20.10.2011 03:42:50 Password logon no longer possible - too many faile
SWF_EVT_HANDLER_START_INTERNAL WORKFLOW_LOCAL_212 20.10.2011 04:52:53 Password logon no longer possible - too many faile
SWF_EVT_HANDLER_START_INTERNAL WORKFLOW_LOCAL_212 20.10.2011 22:31:04 Password logon no longer possible - too many faile
SWF_EVT_HANDLER_START_INTERNAL WORKFLOW_LOCAL_212 21.10.2011 00:59:10 Password logon no longer possible - too many faile
SWF_EVT_HANDLER_START_INTERNAL WORKFLOW_LOCAL_212 21.10.2011 01:01:39 Password logon no longer possible - too many faile
SWF_EVT_HANDLER_START_INTERNAL WORKFLOW_LOCAL_212 23.10.2011 22:20:43 Password logon no longer possible - too many faile
SWF_EVT_HANDLER_START_INTERNAL WORKFLOW_LOCAL_212 24.10.2011 01:10:21 Password logon no longer possible - too many faile
WE-BATCH user in SRM was locked..I locked it and after that I craeted Shopping Cart...and now it is showing below error in SM58....
SWF_EVT_HANDLER_START_INTERNAL WORKFLOW_LOCAL_212 25.10.2011 02:51:52 Name or password is incorrect (repeat logon)
SWF_EVT_HANDLER_START_INTERNAL WORKFLOW_LOCAL_212 25.10.2011 05:33:05 Name or password is incorrect (repeat logon)
I asked Security Team to reset the password..they set XXX password...but where that need to set for user WF-BATCH in SRM ?
Can you please suggest me on it ?
Thanks
NAP
HI,
Please check if at SWe2 the event linkage Ready_for _release is active. Sometime if you face any error on the time that system is releasing the document this set is deactivated.
Thanks,
Melina
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Hi Melina,
Thanks for reply. I checked this as well, but this is not the issue. The event linkage Ready_for _release is active and same like the QA system which is working fine.
Even I restarted the SRM server, but still not resolved.
one more thibng...this is happeing for all documents ..SC, Confirmation, Invoice in SRM...all are in "Awating Approval" status....although we set Aut approval; for all....
Can you/anyone please suggest what should be the issue suddenly ?
Thanks
NAP
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