Email notification to suppliers for SES rejection

[NAR]

Hello, our client would like to generate more specific information to suppliers for when an SES is rejected (hence the invoice is rejected as they have invoice flip on SAP Ariba).

Under the SES long text section in SAP, users would like to enter their rejection reason so that suppliers can understand better as to why their invoices are rejected.

Is there a way for us to map the fields from SAP ECC SES to SAP Business Network email notification or minimally the history part of the invoice/SES for suppliers to better understand why the buyer has rejected their SES/invoice?

Many thanks.

[melissametropol · Accepted solution]

Hello Azra,

The Long Txt field field while approving or rejecting a service sheet may be configured through the Managed Gateway for Spend & Network for Buyer SAP Business Network Integration.

This SAP Note explains the setup:

Configuring Service Sheet Response in SAP ERP and SAP S/4HANA | SAP Help Portal

Both types of transactions that you mention in the question have integration support for comments:

• Invoice - ARBCIG_INVOIC
• Service sheet - ServiceEntrySheetRequest

All my best.

[NAR · Accepted solution]

thank you, this is helpful 🙂