I just looked at my activity log and it would seem that I should be getting the Fireball badge soon, but I still do not have it. While the eligibility criteria for Fireball and SAP Community Fan is a bit different, they are similar in a few aspects, and this might help you find out why you have not received any of them yet:
1. They are not granted automatically, but manually, once a month (as mentioned in the blog announcing the new missions). It could happen that you are eligible, but they did not run yet the report to select the list of users and grant the badges. In her latest blog Weekly Mission & Badge Roundup: June 15 – June 21, 2020 oddss mentions: "Important: this round of Fan and Fireball awards was for anyone who completed the missions by end of May. If you completed this mission after that, your badge will come in the next round."
2. They measure the activity midnight to midnight UTC. This means that if yesterday you posted the last update at 7 AM and today your first update is at 8 AM, you missed the deadline and you reset the counter. I suppose that this is what happened to me, otherwise I have lo logical explanation of what I could have done wrong. Sadly, the activity log from the user profile does not show the exact time when an action was performed, which means that it is a bit harder to track the progress.
3. There is some chance that there is a bug when they select the users or grant the badges, unfortunately only the members of the SAP Community implementation and support team could verify this. One option is to write them a mail (as you intended), another option is to wait a bit more time. The implementation team also read the posts with tag SAP Community, there is a chance that a member of the team will respond to your question here and give you more details on the subject.
In my case I would wait for a few weeks and see what will be the outcome.
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